(Update: Since the Citi Diamond Preferred Card post generated some questions, I’ve updated this post for the new Citibank online interface. Even though I first wrote this way back in 2005, the steps are pretty much the same. Just be sure to note the dates of earlier comments.)
Citibank is the easiest issuer to get cash in the bank from if you have a 0% APR balance transfer available on the card. This is because they will write you a check for your balance transfer amount. The best part is Citi was smart enough to make this feature available online. Here is a step-by-step walk-through, complete with screenshots:
1) Get online access and log in to your credit card account.
2) View the specific card that has the balance transfer offer you wish to use. On the menu bar, go to Tools & Services > Request a Balance Transfer. Here is a screenshot:

3) Select an offer. You may have more than one, ideally you’d be looking for the longest duration offer with the least fees.
4) Get Your Money! Confirm your request balance transfer amount and fees due.

This is actually a great fit for me, as the primary way I earn ThankYou points these days is with the Citi Forward® Card, which earns 5 points for every $1 you spend on restaurants, book stores including Amazon.com, video rental stores, and movie theaters. I have
I was paying some bills online and noticed that my electricity bill had a new option for paying via a credit card through something called 

Starwood Preferred Guest Credit Card from American Express
The Citi ThankYou Premier Card currently offers 30,000 bonus ThankYou Points after $2,000 in purchases within 3 months of account opening. That is enough to redeem for $300 in gift cards at stores including Walmart, Home Depot, Lowes, and CVS Pharmacy. Alternatively, you can get $399 in airfare or hotels when you redeem through their ThankYou Travel Center (prices match Expedia.com). If you redeemed for Walmart gift cards and exchanged them online at a site like
The Best Credit Card Bonus Offers – 2026
Big List of Free Stocks from Brokerage Apps
Best Interest Rates on Cash - 2026
Free Credit Scores x 3 + Free Credit Monitoring
Best No Fee 0% APR Balance Transfer Offers
Little-Known Cellular Data Plans That Can Save Big Money
How To Haggle Your Cable or Direct TV Bill
Big List of Free Consumer Data Reports (Credit, Rent, Work)